Start
End
Using Artificial Intelligence, I created new features to be included in the principal Control Room tool and coordinated with the latest design system and graphic interface.
Understand the needs through User Interviews.
User Personas, User Journey, Design Studio Workshop, Empathy Maps, User Stories Map Framework and Service Blueprint, Product Roadmap.
Design Studio Workshop focuses on creating a chatbot that provides information for help.
Sketch, Present and Critique, Converge, Prioritize
Design new components into the Design System of Enel
Design new features with new user flow and prototypes
